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HOW HAIR SALONS CAN DOUBLE THEIR SALES
I’m a little obsessed with helping businesses find new streams of revenue, in case you haven’t noticed… I’ve thought a lot about hair salons
LEARNING FROM JCPENNEY AND SAVING SEARS
It’s no secret that retail is in a tailspin. The leaders of that tailspin are companies like Sears and JCPenney. To illustrate my point, at
HOW TO DOUBLE THE SALES AT AN EQUINOX GYM
Let me preface this by saying, I like Equinox. Every morning at 6am, I head into the Downtown Los Angeles location and am greeted by smiling,
IS WORK/LIFE BALANCE POSSIBLE FOR ENTREPRENEURS?
Recently, at one of my mastermind groups, someone asked our guest speaker, Tony Robbins, how he managed a work, life balance. You want to know
HOW TO COMPETE AND WIN IN BUSINESS
Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody
Dave Cissi
Net/Gross went from -19.46% to 36.01% Effective Labor Rate (ELR) increase of $26 CSI rise from 93 to 94
Damon Egan
CSI rise from 63 to 74 Net/Gross went from -7% to 31% Effective Labor Rate (ELR) increase of $18
Ben Cooper
Net/Gross went from -4% to 13% Effective Labor Rate (ELR) increased $21 CSI rose from 93 to 94
SERVICE MANAGER SUCCESS STORIES: DON VOLK
These are the results Dave’s seen with the Chris Collins Signature Coaching Program: Effective Labor Rate (ELR) increase of $29 CSI rise from 87.4 to
SERVICE MANAGER SUCCESS STORIES: GARETH ROWLANDS
Congratulations to Gareth Rowlands of Honda of Morristown, in Tennessee for being a finalist in the 2017 Service Manager Challenge. Gareth joined the Chris Collins
SERVICE MANAGER SUCCESS STORIES: MIKE RABBITTS
Congratulations to Mike Rabbitts of Johnson City Ford in Johnson City Tennessee for being a finalist in the 2017 Service Manager Challenge. Mike joined the
THE DIFFERENCES BETWEEN A BOSS AND A LEADER
Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.