Automotive

Service technician hiring video series

13 Apr The Technician Tree: How To Survive The Service Technician Drought

It started a couple of years ago. Out of the blue, I got a call from an old friend of mine, who is the Service Manager at a shop in Michigan. His life was a mess; he was really upset. He said, “Chris, I just lost...

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best service technician hiring training

31 Mar Make Sure Your Service Drive Is Drought Proof

[youtube]https://www.youtube.com/watch?v=KPGQiLsSf6k[/youtube] Take a moment and imagine… It’s late on a Friday night, and your wife is calling for the fourth time asking when you’ll be home. You barely take her calls at this point because you know what she’s going to say, “You’re never around.” You just lost...

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How to motivate your service technicians

02 Mar Inspiration Is Not Optional: Motivate Your Service Technicians!

[youtube]https://youtu.be/EzqigOsWe4M[/youtube] Business problems are easy, people problems are hard. I didn’t invent that phrase. It’s been said many times by many people, and it holds true for every business. Don’t pretend this doesn’t apply to you and your drive. I’ve said it before and I will...

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