Shows

02 Aug #6: Battlefield Leadership and Business Fundamentals with Navy SEAL Jocko Willink


The first part in winning any battle is recognizing the enemy, and identifying them, and knowing where they are. When you become aware of your own faults and your own mistakes you’re making as a leader, that’s when you can finally begin to take the steps toward improvement.

In this episode of Service Drive Revolution, co-author of Extreme Ownership, Jocko Willink joins us to talk about the fundamental principles for leadership. If you don’t know Jocko, he was a US Navy SEAL for two decades, he fought in Iraq where he was highly decorated, his unit was Task Unit Bruiser. After Iraq Jocko became an officer in charge of the Navy Special Warfare Detachment overseeing all training for all west coast Navy SEALS.
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26 Jul #5: Tim Kintz talks Customer Retention. Is it a Sales Function or a Service Function?


This week we welcome top automotive sales trainer and Top Dog Event presenter, Tim Kintz who is with us to discuss various differences, and synergies between service and sales. Together we’ll uncover proven techniques for increasing customer retention at the dealership, recession proofing yourself and the store, and some interesting baseball math. Plus In this week’s book report, Gary break’s down master pitchman, Oren Klaff’s STRONG Method, from the book Pitch Anything. Tune in to learn how to optimize efficiency in your dealership and gain market share.
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19 Jul #4: Dave Anderson Perfects Our Mindset to Maximize Dealership Performance


Learn To Lead’s Dave Anderson joins Gary Daniel and I in this week’s Service Drive Revolution to discuss the fundamental aspect of success: mindset, along with as sneak preview of his presentation at the upcoming Top Dog Event in Los Angeles. In this episode, we will asses the habits of some of the greatest champions and share with you the daily techniques we have perfected over decades in order to become a TopDog.

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12 Jul #3: Using the Parts Department to Increase Service Efficiency


Service Director of Don Hattan Chevrolet, Donny Sechrist, joins Gary and I this week as we discuss the most commonly neglected department in the dealership: Parts. Increase service efficiency in your dealership by using your Parts Department to its fullest potential. Foster more inclusion of your guys in parts and increase tech productivity by implementing these industry insider strategies.

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05 Jul #2: Becoming a Champion in Service, The Magic Behind Customer Retention


This week on Service Drive Revolution we break down why 5 time NBA Champion turned expert entrepreneur, Magic Johnson would be a great service manager. Let’s just call this, the magic behind customer retention in the dealership. Plus, we’ll issue a challenge; The Service Department Front Door Challenge. Does your dealership have what it takes?

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28 Jun #1: How to Increase Dealership CSI and Other Service Drive Secret Weapons


Today, we’re excited to announce the birth of the first episodic show dedicated to fixed ops, Service Drive Revolution. This is the show that connects you to and reveals the secrets behind some of the best service departments and operations in the world. Stay tuned as my co-host Gary Daniel and myself lead your service department into profitable pastures. Tuesday’s will never be the same.

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