Leading Service Manager Trainers, Chris Collins and Gary Daniel, along with Guest Star Bulldog Lola Collins, join in the debate between manual dispatch versus electronic dispatch. Upon a listener’s request, we diagnosis his systems from advisor to tech ratio to his ideal dispatch system. Also, we discuss Charles Duhigg’s new book and how to apply it’s lessons in the service drive.
#15: The Most Effective Dispatch System
by Chris Collins | Oct 4, 2016