Leading Service Manager Trainers, Chris Collins and Gary Daniel, build off their discussion from last episode focusing on the standard weaknesses of service departments that cause them to fail or underperform. From RO counts to outdated processes the guys will share how to stop these mistakes immediately. Also, Lucas Wilde, our go-to media man, shares his recent service department nightmare.
#17: Standard Service Department Weaknesses
by Chris Collins | Oct 25, 2016