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IS WORK/LIFE BALANCE POSSIBLE FOR ENTREPRENEURS?
Recently, at one of my mastermind groups, someone asked our guest speaker, Tony Robbins, how he managed a work, life balance. You want to know
HOW TO COMPETE AND WIN IN BUSINESS
Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody
Dave Cissi
Net/Gross went from -19.46% to 36.01% Effective Labor Rate (ELR) increase of $26 CSI rise from 93 to 94
Damon Egan
CSI rise from 63 to 74 Net/Gross went from -7% to 31% Effective Labor Rate (ELR) increase of $18
Ben Cooper
Net/Gross went from -4% to 13% Effective Labor Rate (ELR) increased $21 CSI rose from 93 to 94
SERVICE MANAGER SUCCESS STORIES: DON VOLK
These are the results Dave’s seen with the Chris Collins Signature Coaching Program: Effective Labor Rate (ELR) increase of $29 CSI rise from 87.4 to
SERVICE MANAGER SUCCESS STORIES: GARETH ROWLANDS
Congratulations to Gareth Rowlands of Honda of Morristown, in Tennessee for being a finalist in the 2017 Service Manager Challenge. Gareth joined the Chris Collins
SERVICE MANAGER SUCCESS STORIES: MIKE RABBITTS
Congratulations to Mike Rabbitts of Johnson City Ford in Johnson City Tennessee for being a finalist in the 2017 Service Manager Challenge. Mike joined the
THE DIFFERENCES BETWEEN A BOSS AND A LEADER
Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to
GOING INTO BUSINESS WITH FAMILY MEMBERS AND FRIENDS
Should you? Or, shouldn’t you? People have wildly different opinions about whether it’s a good idea to go into business with family and friends, and for
HOW TO TELL THE DIFFERENCE BETWEEN A GOOD IDEA AND A GOOD BUSINESS
Lots of people have great ideas – my doorman pitches me a new business every week. But great ideas don’t always translate into a great
WOMEN IN THE SERVICE DRIVE
The Auto Service Drive is male-dominated, and the car industry hasn’t made enough of an effort to understand female customers or recruit more female salespeople
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
