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What is Fixed Absorption?

What is Fixed Absorption?

Welcome to Service Drive Revolution! Today, we're going to talk about fixed absorption. It’s a term that everybody thinks they know, but maybe they don't. What is it? What's the formula? How do it help the dealership health as a whole? We’re also offering a history...

Why You Can't Hire Techs

Why You Can't Hire Techs

Welcome to Service Drive Revolution! Today’s subject: why you can't hire techs. We also are playing my new favorite bit, ‘Would You Rather?’ But first, Christian had a joke. “How many service managers does it take to screw in a light bulb?” His punchline, “Three. One...

What is Leadership?

What is Leadership?

It’s good to be back, everyone. We took a bit of a break with the show, but now we’re back with this year’s new-and-improved Service Drive Revolutioooooooooooooon! We’ve got a fun show for you today. We talk about leadership and what it means, we play a little game...

The Service Drive Naughty Or Nice List

The Service Drive Naughty Or Nice List

We’re a couple days away from what is probably the weirdest Christmas of our lives so far, but at least that means an excuse for us to have a Christmas show for you today! Speaking of weird Christmases, both Christian and I are in ugly sweaters, but his deserves...

Four Reasons Why Consultants Can't Save Your Service Drive

Four Reasons Why Consultants Can't Save Your Service Drive

I personally hate, consultants. I know people might think that we’re consultants, but those people would be wrong. Today, we’re going to go through the 4 Reasons Consultants Can’t and Won’t Save You. It’s a fun list, it’s going to be informative, and we’re going to...

How to Become a Master of Time Management

How to Become a Master of Time Management

I don’t normally repeat Christian’s jokes on the blog – I think it’s way better to hear them yourself by watching or listening to the show – but this one was way too good for our readers to pass up, mainly because it has to do with today’s topic: So he heard a story...

Throwing The Baby Out With The Bathwater

Throwing The Baby Out With The Bathwater

Welcome back to Service Drive Revolution, everybody! I hope we all had a wonderful Thanksgiving! Today we’re talking about throwing the baby out with the bathwater. I think that’s something that’s very common in our industry, and Christian and I have compiled a list...

What We're Thankful For

What We're Thankful For

Happy Thanksgiving, everybody! Today’s our special Thanksgiving episode of Service Drive Revolution, and we’re going to talk about the top five things we’re grateful for. I have my list of five things, and number five is going to surprise you! But first, things seem...

Empowering Advisors with Mia Griggs

Empowering Advisors with Mia Griggs

This week on the show, we interviewed a TikTok star, which is basically like a celebrity to us. Mia Griggs does great stuff where she role plays as both the customer and the service advisor, and it’s hilarious. She has over 10 million views and, recently, we had the...

The Top 10 Reasons Why Customers Hate Service Advisors

The Top 10 Reasons Why Customers Hate Service Advisors

I thought it was funny yesterday, we were on our bi-weekly call with our coaches that are out in the field, and when we were talking about the agenda for the call, and Christian was like, “I want to talk about menus.” Because one of the things that we will do when we...