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5 Easy Ways for Your Service Managers to Build Customer Service Skills

5 Easy Ways for Your Service Managers to Build Customer Service Skills

As the automotive industry continues to innovate vehicle technology, on the service drive, we’re all about making service managers’ lives easier through improvements that deliver repeatable results and are easily implemented. This week we focus on 5 easy ways to build...

WOMEN IN THE SERVICE DRIVE

WOMEN IN THE SERVICE DRIVE

https://youtu.be/0Dk3r80YwJs The Auto Service Drive is male-dominated, and the car industry hasn’t made enough of an effort to understand female customers or recruit more female salespeople and advisors. We know this, but this is what you don’t...

HOW TO MAKE CSI AND PROFIT SEXY AGAIN

HOW TO MAKE CSI AND PROFIT SEXY AGAIN

https://youtu.be/iExMGINUcVs This week we’re talking about how to make profit and CSI sexy. Get your mind out of the gutter because it’s not what you think… One of the things that drives me the craziest is when people are having trouble with...