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Tesla’s Unfair Advantage?

Tesla’s Unfair Advantage?

I’m not going to lie to you. If you’re the kind of person who isn’t willing to accept uncomfortable truths, then you’re probably going to hate this week’s Service Drive Revolution. I can admit it-- the subject of this week’s episode is going to turn off a lot of our...

5 Easy Ways for Your Service Managers to Build Customer Service Skills

5 Easy Ways for Your Service Managers to Build Customer Service Skills

As the automotive industry continues to innovate vehicle technology, on the service drive, we’re all about making service managers’ lives easier through improvements that deliver repeatable results and are easily implemented. This week we focus on 5 easy ways to build...

WOMEN IN THE SERVICE DRIVE

WOMEN IN THE SERVICE DRIVE

https://youtu.be/0Dk3r80YwJs The Auto Service Drive is male-dominated, and the car industry hasn’t made enough of an effort to understand female customers or recruit more female salespeople and advisors. We know this, but this is what you don’t...