4 Hidden Ways Your Parts Department Can Sell More Labor
If you want to get the most out of your Service or Parts Department, first you need to ask: What’s the purpose of a job interview? If you said, “The purpose of a job interview is to scare the living crap out of people,” then you’re wrong. The purpose is to understand...
The Top 5 Sales Mistakes That Advisors Make
Just in: Tesla is killing Colorado's auto industry! No, not really, but it sure sounds that way in a news story about a new Colorado law.... "A bipartisan bill introduced this month in Colorado legislature to allow any automaker to directly retail their battery...
Do You Know the Fourth Type of Labor?
We sell four different types of labor: Competitive – that would be your oil changes; things that drive traffic, get people in the door... Maintenance Repair The fourth one, you probably aren't using correctly. Maybe you don't even know about it. And that would be......
The Top 5 Shift Meeting Hype Songs
We've hit more than a million downloads! That's nuts. And we owe it all to you. Huge shout out to everyone who's been listening and watching Service Drive Revolution. It's all thanks to you! So a few months ago, I was speaking at an automotive accounting event in...
Trump and Selling More Maintenance
So, on this week's Service Drive Revolution, we've found a time machine. One that every customer can take a ride in. No, it's not a Delorean… It’s vehicle maintenance! I assure you: I'm not going crazy and I'm not on anything. Well... I am interviewing this kid, Nick,...
Service Managers’ Biggest Mistakes
"You are your own worst enemy" is more than just a popular saying. Nine time out of ten, the person who's costing you the most business is none other than yourself. Do you want to get ahead in sales? Then you've got to stop falling into these traps and standing in the...
HOW HAIR SALONS CAN DOUBLE THEIR SALES
I’m a little obsessed with helping businesses find new streams of revenue, in case you haven’t noticed… I’ve thought a lot about hair salons specifically, and it all comes down to a system. The first piece they get wrong in most hair...
LEARNING FROM JCPENNEY AND SAVING SEARS
It’s no secret that retail is in a tailspin. The leaders of that tailspin are companies like Sears and JCPenney.To illustrate my point, at the beginning of 2016, Sears Holdings operated 941 Kmart stores and 705 full-line Sears stores. By the end of the...
HOW TO COMPETE AND WIN IN BUSINESS
Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for...
TRAIN YOUR SALES TEAM WITH FUN THROUGH GAMIFICATION
When you think of training your sales team, do you picture a conference room with a bunch of sales reps sitting around a projector half-asleep? It doesn’t have to be that way! Here at Chris Collins Inc., we specialize in making sales training...