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How to Increase R.O. Count During the Coronavirus Crisis

How to Increase R.O. Count During the Coronavirus Crisis

Don’t get me wrong, it isn’t that my team or myself are smarter than anybody else; we just have the advantage of working with hundreds of shops across the U.S. and Canada, which gives us a unique perspective of how the industry as a whole is handling this Coronavirus...

The 5 Reasons Technicians Aren’t Efficient

The 5 Reasons Technicians Aren’t Efficient

I hate my job!! Okay, that’s not true. It's actually the exact opposite of true. Let me wind this back: Speaking engagements are a big component of my job. And at the risk of contradicting myself, I’ve gotta say: I love my job. I love getting out there and meeting...