

Dave Cissi
Net/Gross went from -19.46% to 36.01% Effective Labor Rate (ELR) increase of $26 CSI rise from 93 to 94

Damon Egan
CSI rise from 63 to 74 Net/Gross went from -7% to 31% Effective Labor Rate (ELR) increase of $18

Ben Cooper
Net/Gross went from -4% to 13% Effective Labor Rate (ELR) increased $21 CSI rose from 93 to 94

SERVICE MANAGER SUCCESS STORIES: DON VOLK
These are the results Dave’s seen with the Chris Collins Signature Coaching Program: Effective Labor Rate (ELR) increase of $29 CSI rise from 87.4 to 94.4 It’s taken some work, but you can’t argue with these results… and he is just getting started. Read Don’s success...

SERVICE MANAGER SUCCESS STORIES: GARETH ROWLANDS
Congratulations to Gareth Rowlands of Honda of Morristown, in Tennessee for being a finalist in the 2017 Service Manager Challenge. Gareth joined the Chris Collins Signature Coaching Program in October of 2016. As a former athlete, Gareth is familiar with how to win,...

SERVICE MANAGER SUCCESS STORIES: MIKE RABBITTS
Congratulations to Mike Rabbitts of Johnson City Ford in Johnson City Tennessee for being a finalist in the 2017 Service Manager Challenge. Mike joined the Chris Collins Signature Coaching Program in October of 2016. After the 2008 financial crisis, he transitioned...

STUCK IN NEUTRAL? CHALLENGE YOURSELF
Let’s call him Mr. X. I love talking about this guy, because he’s a prime example of why my methods make service managers irreplaceable to their teams. But rather than cover his results first, let’s start from ground zero. THE PROBLEM Mr. X...

AMERICAN DREAM
It is an ideal, a uniquely American notion, that everyone in America will be given the chance to succeed through their own hard work. We’ve heard stories of immigrants of so many different backgrounds who arrived on American soil with nothing...