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WOMEN IN THE SERVICE DRIVE

The Auto Service Drive is male-dominated, and the car industry hasn’t made enough of an effort to understand female customers or recruit more female salespeople and advisors. We know this,… Read more

April 21, 2017

TECH MEETING VERSUS TECH PARTY

Back when I was starting out as a new service manager, there was one thing I consistently dreaded. Our regular tech meeting couldn’t have been more of a headache. Not… Read more

September 10, 2016