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Conference Room

TECH MEETING VERSUS TECH PARTY

Back when I was starting out as a new service manager, there was one thing I consistently dreaded. Our regular tech meeting couldn’t have been more of a headache. Not… Read more

September 10, 2016
Bulletin

SERVICE ADVISOR TRAINING: CIRCLE OF TRUST

In today’s environment, where customers want everything now and for free, it’s essential we build trust and credibility with our customers. Particularly because the service we provide is unique in… Read more

July 29, 2016
Chris Collins Presents

SECRET TO SUCCESS

Something has been disturbing me recently. I’ve noticed people frequently misusing the word success and as a result this has caused mass confusion. The common misconception is to liken success… Read more

May 24, 2016
Chris Collins
Chris Collins
Chris Collins at Las Vegas
Chris Collins at NADA Convention & Expo
Is Your Service Department in Shape?
Chris Collins
Keys