Grant Miles is a trainer, coach, and production expert who works with advisors, managers, and technicians to maximize performance. Throughout all aspects of training, Grant is a consummate professional. He excels in being on the drive, in the classroom, and in one-on-one sessions. His interactive approach to coaching provides compassionate yet challenging guidance. Grant has over 20 years of experience in the automotive industry. He has managed a department as Service Director that was one of the highest performers in the Houston market. His time spent in all facets of the Service Department provides his clients with the highest level of support and training. He has been recognized individually multiple times by Gulf States Toyota as a CSI Top 5 Assistant Service Manager, a leader and top performer for a Toyota President’s Award-winning dealership, and won regional Fixed Operations performance contests. Grant also worked for one of the largest top-performing Lexus dealerships in Texas with Group 1 Automotive. As Production Manager, he managed a shop of 80+ technicians that produced monthly sales of over a million dollars. Grant has a Bachelor of Science Degree with a major in Criminal Justice from the University of North Texas.