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Rob is a trainer, coach, and works within the Service Department with technicians, advisors, and managers to maximize performance, profitability, and customer retention.

Rob has over 15 years in the automotive industry. He has grown within the Service Department. Rob has been a Service Advisor, Service Manager, and Fixed Ops Manager for many brands. Rob has helped many Service Departments turn into being able to turn a profit and retain employees in a positive environment.


Join me as I tell the stories from my best-selling book.

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This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!

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