Service Advisor Training Guaranteed To Boost CSI
We’ve worked with thousands of service departments to put processes in place that drive CSI & customer retention in just 30 days.
*No commitment. Just results.
TRUSTED BY:
Tired Of Terrible CSI & Low Customer Retention?
Here's What Your Advisors Will Learn:
- How to keep 97-100% of your customers coming back by implementing our retention roadmap
- How to sell more hours per RO by focusing on recommended preventative maintenance
- How to get repeat business by building relationships or as we call it, "collecting customers"
- How to diffuse difficult customer situations and turn them into loyal customers forever
*No Commitment. Cancel Anytime
See What Our Customers Have To Say:
“The return has been huge! We’ve increased our ELR consistently across all of our stores. Our advisors are much better salespeople.”
Fred K.
Chief Financial Officer
“My ELR changed almost overnight. In less than three short months we were able to increase our revenue by $180,000…”
Kollin B.
Owner
- ELR Increased by $29
- ELR Increased by $26
- ELR Increased by $18
*No long term contracts. No hidden fees. Cancel Monthly Payment Anytime
Enroll today the Entire Program for just $249/mo.
- Industry Leading Training Course With 9 Video Modules, Downloadables and more. ($1,499 Value)
- Monthly Virtual Training Call Industry Experts To Lead Your Team ($2,000 Value)
- Proprietary assessments and team tracking software ($499 Value).
- Bonus 15+ Training Modules For Everyone In The Dealership (From Technicians To The BDC) ($9,997 Value).
- One price for your entire team
By Signing Up Today,
You Also Get Access To These Awesome Bonuses
1-Hour Strategy
Session With SDR Co-Host Christian Lafferty*
Spend an hour with our head coach Christian Lafferty*, build a custom financial plan for your business, map out the first steps of your journey, and set goals for yourself and your team.
FREE
1-Hour Strategy
Having the proper service menu can make the difference between losing and gaining tens to hundreds of thousands of dollars in profit per month! Use our bonus master menu template to instantly put a strong service menu in place in your department.
FREE
1-Hour Strategy
The 17 Laws of Leadership
FREE
FREE
1-Hour Strategy
Monthly Virtual Advisor Trainings
1-Hour Strategy
Learn Financials in Under an Hour
FREE
1-Hour Strategy
Business Office
Training
FREE
FREE
1-Hour Strategy
Technician
Training
1-Hour Strategy
Morning Meeting
Pops
FREE
1-Hour Strategy
Top Dog
Underground
FREE
GET A TON OF VALUE, ALL IN ONE PLACE
For One Monthly Payment of $249 To Join
If You're Still Not Convinced...
Once you have the proper mentality, you can focus on the basics: attitude and smile, dressing to impress, the keys to success, and what we call The Sixth Sense.
In this module, we start getting into the nitty-gritty: understanding gross profit, effective labor rate, hour per RO, and the 3 types of customer pay labor.
The Circle of Trust is all about establishing a clear process. The only way to really ensure effective CSI is to under-promise and over-deliver.
One of Chris’ most vital lessons is about stopping to actually get to know your customers. His iconic “Pet the Dog” story is the best example of that
Get a primer on all of the following service basics: brake fluids, power steering, fuel & coolant, re-hosing, alignments, nitrogen, and more.
Chris breaks down his tested methods on how to prepare for these situations, handle them effectively, and prevent them down the line.
There are 5 proven keys to selling tires in the service drive. It’s all about taking control of the situation and setting yourself up for success.
One of Chris’ superpowers is teaching you how to take a full assessment of your day and optimize every minute. This lesson shows you how to make the most of every shift.
Once you’ve made your way through the course, we want to quiz you to make sure you’ve retained all of the most crucial information.
My Guarantee
I can 100% guarantee that you’ll love our system and all the perks that come with being a member of Service Drive Revolution OnDemand, or i’ll return your investment of $249 no questions asked.
Why am I so sure you’ll love it? Because year-over-year we maintain a client retention rate of almost 99%. Let me stress that again…99%! Because of our constantly updating library, underground community, and groundbreaking systems, our clients stay on for at least 2 years on average.
If you’re not satisfied with your order, just reach out to my team and I, and we’ll make it right.
*1-Hour Strategy Session is available for automotive dealerships only and senior leadership must be present (i.e. Fixed Operations Director, VP, Controller, Dealer Principal, Owner, etc.). Due to certain limitations, we are currently unable to extend the 1-hour session to repair shops or other business types. For questions please contact [email protected] or call (800) 230-5165
©2023 Chris Collins Inc
