"I started with a lot of uncertainty and chaos... I am now the most profitable service department in my group of 65 stores .."

"This year has been great so far. In February, March, and April we have broken all time records in gross, Csi, Elr hours per ro..."

"Over time-18 years at Mercedes Benz St. Louis-and without realizing it, I evolved into the best firefighter at the dealership. My intentions were good; however, the results were lackluster at best..."

"I came back with the attitude that this challenge would not hinder the ability to succeed. We immediately started to see results..."

"The service team grows stronger and more confident every day. We continue to improve both our numbers and our profitability we still have far to go. .."

"As satisfying as it is to see the metrics climb, it is not all about the financial gains. Every coaching group I have attended has been memorable and beneficial in some way or another..."