5 Reasons General Managers And Dealers Are Losing Customers (And Revenue) To Independent Shops.
The Average Service Department Loses 72% Of Their Customers To The Competition!
According to Cox Automotive’s 2016 Maintenance and Repair Study, “After buying a car, 72% of customers are opting for third-party mechanics.”
That’s the vast majority of revenue coming into the service department.
Gone!
The best, and quickest solution is to train your team of advisors to RETAIN your customers and keep them coming back.
Schedule a discovery call with our team now to learn how we can teach your advisors to retain 95%-100% of the customers that roll into the shop.
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