You didn’t become an industry leader by accepting mediocrity. Watching your competitors succeed while you spin your wheels is unacceptable for a leader like you.
Your Service team wants to excel, but chances are they lack the tactics and training to maximize profit opportunities.
You likely feel the pressure as Fixed Ops net profit becomes more vital. But without proper training, Service Managers flounder, and turnover is rampant.
I’m genuinely concerned that many dealerships are going to get caught off guard. With so much uncertainty about the future profitability of Service Centers, your team desperately needs up-to-date skills and robust support.
Without proper preparation, your Fixed Ops team risks falling behind as the industry evolves rapidly.