TRUSTED BY:
- How to keep 97-100% of your customers coming back by implementing our customer retention roadmap
- How to sell more hours per RO by focusing on recommended preventative maintenance
- How your advisors can get repeat business by building relationships or "collecting customers"
- How to diffuse difficult customer situations and turn them into loyal customers forever
9 Training Modules, 50+ Videos, Downloadables, Course Certificate.
Monthly Virtual Training Call w/ Industry Experts To Lead Your Team.
Proprietary Assessments and Team Tracking Software
“The return has been huge! We’ve increased our ELR consistently across all of our stores. Our advisors are much better salespeople..
Fred K.
Chief Financial Officer
“My ELR changed almost overnight. In less than three short months we were able to increase our revenue by $180,000…”
Kollin B.
Owner
- ELR Increased by $29
- ELR Increased by $26
- CSI Increased From 93 to 94
- ELR Increased by $18
- CSI Increased From 63 to 74
Schedule A Demo Today And Well Give You Free Access To These Awesome Bonuses
This bonus training provides your technicians with a strategic roadmap to take them to success in your department. From proven methods to filling the pipeline, setting up your service advisors for success, and complete inspection overviews, our technician training improves your entire department while boosting retention.
The business office is the spirit and soul of the dealership. In this bonus training, Chris walks the business office through how profitability in a service department is created, best hiring practices to set the department up for success, and the secrets he has picked up through decades of fixing service departments!
Want to earn the loyalty and admiration from your team and management? In 17 laws of leadership, you’ll get the battle tested lessons of leadership from decades of creating, building, and leading, high performing teams.
Having the proper service menu in place can make the difference between losing and gaining tens to hundreds of thousands of dollars in profit per month! Use our bonus master menu template to instantly put a strong service menu in place in your department.
Trying to increase profitability within your service department without ever seeing a financial statement, is like finding a needle in a haystack with a blindfold on! This bonus gives you the blueprint to understanding the confusing financial statement in under an hour.
The business office is the spirit and soul of the dealership. In this bonus training, Chris walks the business office through how profitability in a service department is created, best hiring practices to set the department up for success, and the secrets he has picked up through decades of fixing service departments!
It is estimated we are losing two technicians for every new one coming into our industry… With over 4 hours of content, Technician Tree is our system for recruiting and training a balanced mix of Technicians for your Service Drive, helping you reach the level of production you need in order to hit the big sales numbers you deserve.
Many studies have proven that higher morale results in more sales, higher customer satisfaction, increased referrals, lower turnover, fewer discipline issues, and much more… With over 2 hours of games included in Gamification, your team will be happier and more energized to sell and maximize profits!
The greatest advantage you can have in any market is great customer service, and thats what you’ll learn with Pet the Dog Customer Service. If you don’t connect with your customers on a meaningful level, they will walk away. With nearly 1 hour of content, Pet the Dog Customer Service teaches Service Advisors how to connect with customers.
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