2024 Auto Industry Outlook: Consolidation, and Bailouts

It’s a new year and a clean slate as the calendar turns to 2024. Rather than set resolutions, I wanted to peer into my crystal ball and play fortune teller, forecasting some of the key trends, developments, and, yes, even baseball outcomes that could unfold across automotive in the coming year. We covered plenty of […]
5 Ways To Increase Repair Order Count

Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]
How To Get Promoted At Your Dealership

Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are you currently looking for a promotion? Do you feel tired of your current position? We’ll be covering… -What are the steps? -What are the things that you […]
Dealership Valet Training for Service Advisors

I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update #1: Solar Powered Vehicles Christian starts off by telling us the news, he announces, “We’ve got some good news. This was fascinating to me, there’s this article called […]
9 Reasons Why Automotive Service Managers Fail

We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is gonna surprise you because there’s some good stuff on there. I think this will inspire a lot of you and create some fun conversations, but first there’s some […]
Service Advisors Need To Stop Being Average

Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
Questions Your Service Advisors Should Be Asking

Questions Your Service Advisors Should Be Asking.. Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. Today, we’re going to be talking about questions your service advisors should be asking. Additionally, we’re also going to keep you up to date on the latest news in our industry. […]
Service Advisors Giving Away Free Car Diagnosis

Are you ready to learn about free car diagnosis? Today Christian and I are going to talk about something that was polarizing on our LinkedIn profile and it is about ‘How to handle Diagnosis with customers?’ We’re going to give you an update on what’s coming up in the next couple months with the Service […]
Interview With The Winner Of My Jeep Giveaway

We’ll be interviewing the winner of my Jeep Giveaway today! Wow, I can’t believe Top Dog 2021 is already over! What an absolutely incredible event. I am blown away at the positive feedback we have received from everyone who attended the event and seeing the immediate, positive results has been inspiring. Christian even told me […]
Service Manager Tips to Having Saturday’s Off

Get your notebook and pencil ready for you will be enlightened with Service Manager Tips from these two experiences finalists. On today’s episode of Service Drive Revolution, we have two of the finalists in the You versus You, Jeep challenge. We’ve got Christopher and Casey with some great interviews. If you work at a Dealership […]
Rise To The Top As The Service Manager

Do you want to rise to the top as the Service Manager? Welcome everybody to the big show, Service Drive Revolution. We are profiling finalists from the Service Manager challenge, where you can win my Jeep. I’ve been driving this Jeep blasting country music, and having a lot of fun for many years. First, I […]
Best Recruiting Practices To Hire The Right People

We got an exciting show for you today. Often we get asked about the best recruiting practices to hire the right people and it looks like this, How do you hire such great coaches? What do I look out for when hiring a service manager? Why is it important to find the right Service Advisors […]