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Strategies to Boost CSI Score with Customer Loyalty and Retention

csi-score

It’s more lucrative than ever to enter the EV space, just like the early 1900s when all these hundreds of car companies were trying to make their name in the marketplace. In creating brand perception, they focused on their CSI score and customer loyalty and retention. A ton of new EV companies will soon enter the […]

Adaptive Leadership Training: 5 Tips for Business

Adaptive Leadership Training

We interviewed top 100 business coach, Dave Meltzer, to discuss the recent changes in the business and leadership scene. We talked about the accelerating changes in the industry and how to use Adaptive Leadership Training to excel with these changes.  These changes are requiring managers to step up and become leaders. A lot of “leaders” […]

5 Ways To Increase Repair Order Count

Let’s talk about Repair Order Count!   Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]

How To Get Promoted At Your Dealership

Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager.  Are you currently looking for a promotion? Do you feel tired of your current position?   We’ll be covering…   -What are the steps?    -What are the things that you […]

Dealership Valet Training for Service Advisors

I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news!    Auto News Update #1: Solar Powered Vehicles    Christian starts off by telling us the news, he announces,    “We’ve got some good news. This was fascinating to me, there’s this article called […]

9 Reasons Why Automotive Service Managers Fail

We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail.    The list is gonna surprise you because there’s some good stuff on there.    I think this will inspire a lot of you and create some fun conversations, but first there’s some […]

Morning Routine Of A Millionaire Service Advisor

Would you say you have the Morning Routine Of A Millionaire Service Advisor?    Welcome to Service Drive Revolution.   Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]

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This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!

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