5 Costly Mistakes Dealers Make in Their Service Departments
As someone who’s been in the automotive industry for decades, I’ve observed numerous dealerships make the same mistakes repeatedly. These errors, particularly in Service Departments, can significantly impact profitability. Let’s examine the five most critical mistakes and how to avoid them. 1. Prioritizing Metal Over the Curb (Vehicle Sales Over Service) Many Dealers focus excessively […]
5 Game-Changing Strategies to Attract Top Talent to Your Service Drive
The hiring game in our Service Departments has changed. Big time. For years, we’ve all been singing the same tune: “We can’t find enough Techs!” But guess what? Our recent coaching calls have revealed a surprising twist. It’s not just about Techs anymore. Advisors are becoming just as hard to find and keep. So, what’s […]
