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5 Costly Mistakes Dealers Make in Their Service Departments 

dealership service mistakes

As someone who’s been in the automotive industry for decades, I’ve observed numerous dealerships make the same mistakes repeatedly. These errors, particularly in Service Departments, can significantly impact profitability. Let’s examine the five most critical mistakes and how to avoid them.  1. Prioritizing Metal Over the Curb (Vehicle Sales Over Service)  Many Dealers focus excessively […]

5 Game-Changing Strategies to Attract Top Talent to Your Service Drive 

service department recruitment strategies

The hiring game in our Service Departments has changed. Big time.  For years, we’ve all been singing the same tune: “We can’t find enough Techs!” But guess what? Our recent coaching calls have revealed a surprising twist. It’s not just about Techs anymore. Advisors are becoming just as hard to find and keep.  So, what’s […]

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This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!

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