What’s Your Dealership Really Worth? The Service Department Impact

Most Dealership owners and Service Managers don’t fully grasp how your Service Department directly impacts your Dealership’s overall value. This isn’t just financial jargon…it’s about understanding the real worth of your business. The 8x Multiplier Every dollar your Service Department makes or loses is potentially multiplied by factor of 8x when determining your Dealership’s worth. […]
5 Essential Steps to Make Your Service Department Profitable

If you’re running a Service Department, or you’re a Dealership owner overseeing one, you’re probably leaving money on the table. I’m going to share with you the five essential steps that can transform your Service Department into a profit powerhouse. Whether you’re looking to fine-tune an already successful operation or seeking ways to boost your […]
Your Dealership’s Economic Survival Plan

Let’s talk about something most Dealerships don’t want to think about…economic downturns. They’re coming, whether we like it or not. The real question is: are you ready? The State of Dealerships Today Most Dealerships are one bad month away from serious trouble. Why? Because they’re stuck in old thinking patterns. All eyes on moving metal, […]
The Financial Crisis in Fixed Ops: Why Service Managers Are Set Up to Fail

Most Service Managers can’t read a financial statement. Yeah, you heard that right. The person running your Service Department, often the backbone of your Dealership, probably doesn’t understand the numbers that keep your business alive. This isn’t just a problem. It’s a crisis waiting to happen, especially as Fixed Ops becomes more critical to Dealership […]
Rethinking Service Department Culture: Beyond the Happy Hour

Let’s talk about culture in your Service Department. And no, I don’t mean ping pong tables or pizza Fridays. I’ve been in this business a long time, and I’ve seen countless Dealerships get culture all wrong. They think it’s about making everyone happy, ensuring everyone gets along, or creating a “fun” work environment. But here’s […]