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THE BUSINESS OF SERVICE ADVISORS IS MARKETING

If you have a business then you know that the business of your business is sales. It’s all about sales since without it your business will not be able to survive. It all makes sense since after all, without sales your business won’t be pulling in any money – money it needs to pay the employees and the things it uses to stay afloat.

That said, even if you do say you need to have sales it’s really all academic if there’s no one there to buy from you. If your business has no customers then you won’t have any sales. That means that you need to let your customers know that your business is open to give them the product or services that they want and need.

Marketing is the most important activity for your business

In order to get customers in so you can have sales, it is important to do marketing. By far the most important aspect of any business is this. Without marketing you won’t have any customers; without customers, you won’t have any sales; without sales, your business won’t be able to last long.

Creating a marketing plan for your business is important if you want to be successful in the long run. You may doubt the need for marketing especially if you’re a small business but it very important regardless of your size.

Why your business should be marketing itself

The importance of marketing can’t be reiterated enough. Unfortunately, many businesses fail because they either did not do any marketing or they did too little of it. In a competitive marketplace, getting customers to know of your existence is very important and marketing can do that for you and then some.

  • Brand awareness and recognition. As already stated above, in order for your customers buy from you they first need to know you even exist. Even then, it’s not enough that they simply know of your existence. They must also know about what your product and service offerings are as well.

Let’s face it; no one is just going to walk through your front door and buy whatever it is you are selling without knowing about it first. Would you buy something from a business you know nothing about? Of course, you won’t; neither will your customers.

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It’s not just a matter of getting awareness and brand recognition. It’s also a matter of putting the best image of your business out there as much as possible. By carefully planning your marketing strategy you can not only let your potential customers know about your business and the products it offers but at the same time give out a positive image of your business. This way, you not only sell your products but you’re selling the brand as well.

  • Builds trust and reputation. In connection with building up a positive image of your business, marketing also helps in building trust between you and your customers. That’s because the more you market your business the more customers will get to know you.

The more they get to know you the more they feel connected with you. This connection is what builds the trust between you and your customer. As you share more information about what your business is doing and what you have to offer the more the customers will get excited about it. As a result, they will build a strong image of your business that’s reliable and can be depended upon to give them the answers they need.

  • Builds competition in the marketplace. Marketing your business is tantamount to putting your claim on a portion of the marketplace. In a way, you’re declaring yourself a competitor to the rest of the businesses in the same industry.

By doing so you are rocking the complacency of others like your business. At the same time, you help to keep the price competitive since with competitors around no one can get a monopoly. Also, you give consumers a choice which can give you a chance to steal some away from your competitors.

  • Increase in sales. Ultimately marketing is all about getting sales. Marketing exposes your brand to new and old customers alike. New customers will get attracted to you and old customers will be reminded of what products you have for sale that they can use. This way you get more customers who are aware of your products and who will come through your doors to buy from you.
  • Your competitors are doing it. You have got to know that your competitors are marketing themselves like crazy. It’s a crowded marketplace out there and in order to attract customers and get sales you need to market your business. If you’re not doing it you are putting yourself behind your competition who may already be way ahead when it comes to marketing their brand to their customers.

What you can do to succeed in marketing

Of course, you need to prepare your marketing strategy if you want to succeed with your marketing plan. It’s not as easy as simply doing a bunch of advertising and hope people will come.

  • Marketing objectives. What’s the purpose of your marketing? What do you want to achieve for your business? By setting your goals and objectives you can tailor your marketing plan and strategy to achieve them.

Of course, that doesn’t mean you can just set a very high goal and expect it to be met. Be realistic. Passion and optimism is all well and good but there’s a limit to how far it can carry your marketing. It is best to start with an objective that is easily attainable and easily seen.

  • Targeted market. It doesn’t matter the size of the business, it can’t realistically expect itself to target everyone with its marketing. This is especially true of small and medium-sized businesses.

In order to make the most of the marketing budget and also to optimize the marketing plan focus should instead be turned to specific segments of the market being serviced by your business. This way you can tailor your marketing to that segment so that you can achieve the goal that you have set out earlier.

  • Know the competition. This goes without saying. Know and understand the marketing strategy of your competition. By doing this you will get an idea as to their mindset and at the same time know if that kind of marketing strategy works or not.

Getting to know what your competition is doing also helps you anticipate their next move so you can plan your counter-marketing strategy accordingly. Also, you will be able to get a grasp of the marketing trends that are always evolving so you don’t look like you’re behind the times.

  • Know your business. Having a marketing strategy is all well and good but the question is: does your business have the resources to pull it off. Planning a grand marketing strategy will go for naught if your business isn’t able to pull it off.

This means knowing every facet of your business so you can put its best face forward. This also means setting a budget that will work with your marketing plan. The budget will make you plan your marketing carefully so you can get the most of it.

The results of your marketing will not be instantaneous. It will take some time before the effects can be fully appreciated. However, if you do it right you will see customers walking through those doors and you will also see them return again and again.

That said, what marketing channels should businesses focus today? Where should they put their eggs in in order to get the highest bang for their money? Comment below.

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