LIVE In-Drive Training Agreement


Chris Collins’ Signature Services

The following “Terms of Service” (hereinafter referred to as the “TOS" or "Agreement") set forth the terms and conditions governing your Chris Collins’ Signature Service Success Agreement.

SCOPE OF WORK

Services: The client, , represented by  , has engaged Chris Collins Inc. to provide consulting services and training for your service manager and his/her department. We provide managers with the tools to implement effective systems and strategies for lasting profitability and customer retention.

 

TERMS OF SERVICE

As with any system, you get out of it what you put into it. We fully champion your efforts and are available to support and empower you, yet we do not, and cannot, do your work for you. With hundreds of dealerships, we have seen the results that our service managers achieve when they apply the system on their own, with our support. 

 

Please see Appendix A for specific details about purchase.

 

IN-DRIVE TRAINING

A coach will be personally assigned to your store to help guide your service manager and service advisors through a week on the service drive. After a complete assessment of the dealership, including a tour of the facility and introduction to the staff, your coach will review the kickoff process and discuss implementation strategy. Each day of the week will start with prep for a daily shift meeting and daily game. After the shift meeting, the drive processes will be reviewed and live advisor training will commence. Each day, your coach will use their time on the drive to identify opportunities and work with the staff to perfect sustainable processes. Before the week concludes, your coach will have a final meeting with management and do a complete wrap-up where tools for ongoing success will be reviewed and plans for next steps will be discussed.

*Please note that the transportation and accommodations for the entire length of stay of the coach provided by Chris Collins Inc. to perform In-Drive Trainings are not covered in the terms of this agreement and will be billed separately upon completion of services.

THANK YOU for your business!

APPENDIX A

 

One Time Non-Refundable Fee of $12,000* 

 

*Please note that the transportation and accommodations for the entire length of stays of the coach provided by Chris Collins Inc. to perform In-Drive Trainings are not covered in the terms of this agreement and will be billed separately upon completion of services. 

 

Date of Service:

 

Coach Assigned:

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Signature Certificate
Document name: LIVE In-Drive Training Agreement
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Timestamp Audit
March 29, 2023 10:36 pm PDTLIVE In-Drive Training Agreement Uploaded by Jenna O'Neal - [email protected] IP 2607:fea8:79dd:1b00:e95a:c809:232c:6b84