Chris Collins and his systems are known to help dealships fix issues and identify opportunities quickly and effeciently. There's no program like ours!
Combined with Chris' hands-on experience in the automotive industry, our innovative strategies such as gamification will help you reach new heights.
Our interactive service advisor and service manager training provide follow along systems and strategies to produce real, measurable results.
In my experience, most new clients don’t know if they have a good menu at first. That’s OK. It happens all the time that we get comfortable with our business and stop paying attention to every item we’re selling, or the changing prices of p
Like it or not, according to reports, many people compare taking their car in for service to going to the dentist for a root canal—so you’re up against a very high level of anxiety at best. Managing your customer’s anxiety is going to deter
Truth is, no one is totally irreplaceable at work. But there are things you can do to stay ahead of the pack. We all know the basic traits and behaviors that matter to employers, like attitude, being a team player and good communication. Bu
Well we had 218 appointments out of I’d say like a 5,000 database roughly. Almost too many - it was stacked deep and constant.
The techniques that Chris uses are proven, they’ve worked, obviously the numbers reflect that; and with that the owners made more money, we’ve made more money, our customers are happy, our volumes increased.
We went from $73 effective labor to 89 in approximately 5 months. Our CSI... we’ve actually gained 4 points in that same time period and it’s steadily increasing.
I’ve been with Chris Collins now for two years. When I first started with Chris my effective labor rate was 56 an hour. As of last month we are at 85 and some change.