It’s hard to innovate in the service drive when new service advisors are trained by the advisors before them, who were trained by the advisors before them. As an automotive consultant who chose to do things differently, it was hard to watch this trend continue over the years. I knew we needed to disrupt the auto service industry in a big way. On this episode of Service Drive Revolution, Jeremy O’Neal of AdvisorFix and I shared five unexpected ways you can increase your ROI in your service department.