BLOG
Service and Parts Profitability: Dealer Guide 2026
Learn how to boost service and parts profitability at your dealership by aligning KPIs, pricing strategies, and inventory management for consistent, long-term gross profit growth.
How to Grow Service Revenue Without Hiring More Techs
Learn how to grow service revenue without adding headcount by maximizing service lane efficiency, using digital inspections, and unlocking capacity trapped in your current team.
Service Drive Reality Check: Fix Your Shop, Not Your Traffic
Discover why fixing your service drive performance requires addressing technician shortages and shop efficiency not chasing more customer traffic or leads.
How Can Service Advisors Boost Service Sales Effectively
Learn proven strategies to boost service sales by training advisors in product knowledge, transparent communication, and confident closing techniques that build lasting customer trust.
How Can Auto Service Managers Master Time Management
Learn practical time management strategies for auto service managers from prioritizing daily workflows and smart scheduling to using modern tools that maximize shop efficiency.
Service Advisor Skills That Drive Customer Confidence Fast
Learn the key service advisor skills that build customer trust and confidence — covering clear communication, active listening, honest pricing, and effective follow-up strategies.
Why More Service Traffic Isn’t the Answer
In this episode of Service Drive Revolution #368, Chris Collins, Adam, and Hogi explain why most dealerships don’t have a traffic problem—they have a capacity and retention problem. Learn how technician staffing, shop efficiency, and customer experience drive real Fixed Ops growth.
How Can Service Advisors Boost Repair Order Value Fast
Learn proven strategies to boost repair order value on your service drive through visual proof, active listening, tiered pricing, and follow-up systems that build customer trust.
Ethical Service Drive Selling Without Hurting Customer Trust
Learn how to master ethical service drive selling by shifting from pushy tactics to transparent communication, building trust that drives repair approvals and long-term loyalty.
10 Phrases Every Service Manager Should Stop Using
Learn the 10 common phrases that damage team trust and customer service, plus practical leadership alternatives that help service managers build accountability and morale.
How Can Dealerships Secure a Warranty Labor Rate Increase
Discover how dealerships can secure a warranty labor rate increase through proper documentation, statutory submissions, and best practices that boost profitability.
What Does a Parts Manager Do at a Dealership
Learn what a dealership parts manager really does, the skills top performers need, and the KPIs that drive inventory efficiency, profitability, and department success.
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.
