Five reasons why dealerships lose customers to independent shops, and how service manager training helps you monitor department issues.
Building rapport with customers is key as a Service Advisor – learning to overcome sales objections will add to your bottom line.
Is the best automotive technician pay plan flat rate or hourly? Before we start talking about automotive technician pay plans, we need to talk about
Forget about the rivalry between the service and parts departments working together. Find out how to join them together and have your dealership work more efficiently.
The direct-to-consumer (DTC) vehicle revolution is coming, and it promises to change the way that auto dealers and the service industry do business.
If you’re looking for a new car, you know prices are insane. Join us as we talk about dealer markups and the possible future for new cars.
Many good service managers struggle in their job. That’s probably why we see an almost 50 percent turnover annually in service managers. Not only is