Blog

As service advisors, it’s really important to keep your finger on the pulse of what’s going on out there on the service drives. One of the best ways to do… Read more

 When it comes to best practices and ultimately “winning” in auto service, there’s a lot we can learn from other markets and industries. One such industry is professional sports… Read more

When you think about the ecosystem of a dealership, do you place techs and salespeople in totally different areas? There’s no overlap between those skillsets, right? Wrong. Very, very wrong…. Read more

These days, it’s more important than ever that businesses meet customers where they’re at. This means creating platforms that allow customers to engage when and where they need to rather… Read more

When you want to level up in your industry–any industry–take a look at other companies who are growing and see what they’re doing well and, maybe more importantly, what they… Read more

Millennials have been getting a bad wrap since the day we started calling them millennials. They have been labeled lazy, entitled, self obsessed and so involved with social media that… Read more

I recently read an NADA article that published a shocking new statistic. For the first time since NADA has been tracking dealership profits and loss (its been about a decade),… Read more

I recently connected with Megan, aka DJ Ree, an Atlanta-based DJ and promoter, and she had questions about insurance coverage for the DJs she books for certain venues and how… Read more

First of all, you gotta start with an entry point. You want to make sure that people who are considering taking Irish dancing lessons know what levels they can come… Read more

When you’re always working for the business, how do you find time to work on the business? In the automotive detailing business, it can be easy to get caught up… Read more