What is Leadership?
It’s good to be back, everyone. We took a bit of a break with the show, but now we’re back with this year’s new-and-improved Service
The Service Drive Naughty Or Nice List
We’re a couple days away from what is probably the weirdest Christmas of our lives so far, but at least that means an excuse for
Four Reasons Why Consultants Can’t Save Your Service Drive
I personally hate, consultants. I know people might think that we’re consultants, but those people would be wrong. Today, we’re going to go through the
How to Become a Master of Time Management
I don’t normally repeat Christian’s jokes on the blog – I think it’s way better to hear them yourself by watching or listening to the
Throwing The Baby Out With The Bathwater
Welcome back to Service Drive Revolution, everybody! I hope we all had a wonderful Thanksgiving! Today we’re talking about throwing the baby out with the
What We’re Thankful For
Happy Thanksgiving, everybody! Today’s our special Thanksgiving episode of Service Drive Revolution, and we’re going to talk about the top five things we’re grateful for.
Empowering Advisors with Mia Griggs
This week on the show, we interviewed a TikTok star, which is basically like a celebrity to us. Mia Griggs does great stuff where she
The Top 10 Reasons Why Customers Hate Service Advisors
I thought it was funny yesterday, we were on our bi-weekly call with our coaches that are out in the field, and when we were
The Best Marketing Books of All Time (Part 2)
So last week, we talked about the first half of my eccentric marketing book list, so today we’re going to finish it out. I’m
The Best Marketing Books of All Time (Part 1)
We just had a virtual event earlier this month, people in the chat kept asking me, “What are the best marketing books?” I kind of
How to Retain Technicians
Christian and I had an interesting exchange yesterday. He thought I was trying to “open a loop” on him, which is an NLP thing. That’s
Is It Okay To Steal From Customers?
I think I’m in the best shape of my life. I’m having more fun than ever. The only thing going wrong is that I’ll be
