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Should Service Managers Fire Advisors Who Do This?
This Coronavirus quarantine is driving me crazy!! And I’m not alone, a lot of Advisors and Service Managers feel the same. “So what,” you might
Service Advisor Sales Training: Sell More With No Sales Objections
Service Advisor Sales Training is something that we get asked about on a daily basis! I want to do my best to help you grow
Motivating Service Advisors During The Coronavirus Crisis
Right now, an insidious, invisible enemy is threatening to destroy your Service Drive. Hell, it may already be affecting your Service Advisors if you haven’t
Should Dealers Pay Service Advisors and Technicians During the Coronavirus Lockdown?
Before we get started, we have a special announcement: Service Drive Revolution is getting its own website! Head over to servicedriverevolution.com, and sign up for
How Service Advisors Can Pet the Dog in a World of Social Distancing
This may come as a shock to some of you, but the term ‘Pet the Dog’ is not meant to be taken literally. Service Advisors
How to Increase R.O. Count During the Coronavirus Crisis
Don’t get me wrong, it isn’t that my team or myself are smarter than anybody else; we just have the advantage of working with hundreds
The Traits Leading Service Managers Share
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…
10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…
The 5 Dumbest Things Service Advisors Say After Getting a “No”
There’s nothing more annoying than a sales objection. Getting a “No,” from a customer after pitching them a solid sales presentation is pretty much the
4 Hidden Ways Your Parts Department Can Sell More Labor
If you want to get the most out of your Service or Parts Department, first you need to ask: What’s the purpose of a job
How to Keep Your Advisors Safe From Coronavirus
My friend, mentor, and personal doctor, Dr. Roman Lal, M.D. joined us yesterday for a special live webinar episode of Service Drive Revolution, where he
The Top 5 Things Killing Service Advisors
There are things you do every day that are slowly but surely killing you! But before we get to that, we’ve got an interesting article
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.