

My Top 17 Business Books of All Time
People often ask me, "Hey, did you go to Harvard or Stanford?" They assume I went to an Ivy League school. But the truth is I'm self taught and most of what I've learned, I either learned hands on, from taking courses, or reading books. Today, I've put together my 17...

IS WORK/LIFE BALANCE POSSIBLE FOR ENTREPRENEURS?
Recently, at one of my mastermind groups, someone asked our guest speaker, Tony Robbins, how he managed a work, life balance. You want to know how he answered? He laughed. Ask any super successful, driven professional how they balance their work life and their...

HOW TO COMPETE AND WIN IN BUSINESS
Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for less. If you have...

THE DIFFERENCES BETWEEN A BOSS AND A LEADER
https://youtu.be/OpKDf0wnTQM Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to Gallup polls: Poor leaders in the workplace are the number one reason people quit their jobs. Poor...

AMERICAN DREAM
It is an ideal, a uniquely American notion, that everyone in America will be given the chance to succeed through their own hard work. We’ve heard stories of immigrants of so many different backgrounds who arrived on American soil with nothing...

REINVENT YOURSELF
https://youtu.be/5UyxrkyRLJA If you know anything about me, you know that I am a man of poetry. And no one sums up my philosophy on Service Manager Training and transformation better than the genius Charles Bukowski in his poem, “No Leaders...