Chris (Watts) is a trainer and a coach who has a passion for the automotive industry. Watts has over 15 years of experience within the automotive industry. Watts has grown from Sales, to Finance Manager, to Sales Manager, to Service Advisor into a Service Manager. Watts has worked to develop profitable, customer-focused Fixed Operations Teams.
Watts has work experience through in-person, hands-on, and distance coaching to help grow customer retention, bring profitability, and culture within the Service Department. He has developed struggling service teams into teams that have been nationally recognized multiple times for Customer Service and profitability. Watts has been awarded the Ford of Canada Peak and Summit award as a Service Advisor and Service Manager.
Watts attended Mount Allison University receiving a Bachelors Degree in Psychology with a minor in Sociology.