#18: The 6 Differences That Separate Low and High Performing Service Departments

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Top Service Manager Trainers, Chris Collins and Gary Daniel, welcome special guest Dan Morris, owner of a Honest-1 Auto Care shop in Florida. Dan’s been in the industry for years and has seen his fair share of low and high performing departments. The guys explore the 6 notable differences that either make or break shops, from having big vision to training to hiring techs. If it’s your goal to grow your service department’s profitability, this episode is a must.

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