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Why Service Managers Get Fired
Chris: Today on the show, we’re going to talk about Christian’s passive-aggressive behavior about cigars. Why carrier pigeons are more reliable than him as a
Chris: Today on the show, we’re going to talk about Christian’s passive-aggressive behavior about cigars. Why carrier pigeons are more reliable than him as a
Chris: Welcome everybody to the service drive revolution today, you get to be a fly on the wall for a conversation between myself and professor
Chris: Today we attack the backlog of questions from the audience. Mia addresses the five kinds of customers you meet on the service drive. Christian
Chris: Hey everybody. I’m Chris Collins, and this is Christian Lafferty. Today. We’re going to talk about Christian’s weird fetish that involves metal in someone’s
Chris: Today we talk about is the future of our industry, just tires and alignments and Christian ways, the odds of his son’s life. Do
Today, we’re going to talk about fixed absorption. It’s a term that everybody thinks they know, but maybe they don’t. What is it? What’s the
Today’s subject is the reason why hiring technicians is hard. We also are playing my new favorite bit, ‘Would You Rather?’ But first, Christian had
Being judged on something without you knowing is kind of like being asked to drive without a steering wheel, but it happens to Service Managers
Do you know how to calculate effective labor rate?
What is Hours per RO (Repair Order), and why is it important? This is one that Service Advisors and Managers get beat up on all
If you’re thinking of getting some service advisor training for your automotive service advisors, then you’ve come to the right place. With over 20 years under
How to Calculate Technician Efficiency, and Proficiency? We have to talk about how to calculate Technician Efficiency, and some would argue you should also know
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
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This Step By Step Guide Will Teach You How To…