3 Counterintuitive Secrets to Skilled Technician Retention
The Technician shortage is looming. Baby boomers keep retiring while fewer young prospects enter the talent pipeline. So, how do you keep the all-stars you already have? Most shops play defense by cutting costs instead of investing in culture. But saving a few bucks won’t compete with the coming crisis. You need people to feel […]
The 5 Keys to Slashing Technician Turnover at Your Dealership
Working in the Service Department, you know how painful technician turnover can be. Finding talented technicians is hard enough, but then you pour time and money into training them, only to see them walk out the door right when they get up to speed. High turnover crushes productivity, morale, and your bottom line. So what’s […]
Essential Tips for Developing Top Performing Automotive Technicians
I’m always looking for ways to help dealership Managers improve their Service Departments. One area ripe for improvement is how we train and develop our automotive Technicians. With the ongoing shortage, retaining top talent is more critical than ever. I recently sat down with the SDR coaches to talk shop and share our best tips […]
