Morning Routine Of A Millionaire Service Advisor
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]
Service Advisors Need To Stop Being Average
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
Crazy Dealership Stories Of Buying A New Car
Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. We have a great show coming up for you today. I’m going to talk about something very emotional, it’s about something that made me really want to cry recently and I will tell everybody that I’m not the kind of person […]
Top 10 List You DON’T Want Your Business to Be On
Are you excited to know about our Top 10 List you don’t want your business to be on?! Christian and I have an episode today that is for everybody! Who’s ever been disappointed with customer service? There’s tons of examples of companies out there that put profits before customer service or they’re just too big […]
Interview With The Winner Of My Jeep Giveaway
We’ll be interviewing the winner of my Jeep Giveaway today! Wow, I can’t believe Top Dog 2021 is already over! What an absolutely incredible event. I am blown away at the positive feedback we have received from everyone who attended the event and seeing the immediate, positive results has been inspiring. Christian even told me […]
My Top 17 Business Books of All Time
People often ask me, “Hey, did you go to Harvard or Stanford?” They assume I went to an Ivy League school. But the truth is I’m self taught and most of what I’ve learned, I either learned hands on, from taking courses, or reading books. Today, I’ve put together my 17 top business books. One […]
THE DIFFERENCES BETWEEN A BOSS AND A LEADER
Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to Gallup polls: Poor leaders in the workplace are the number one reason people quit their jobs. Poor management can cost a team 50% less productivity than well managed […]
GOING INTO BUSINESS WITH FAMILY MEMBERS AND FRIENDS
Should you? Or, shouldn’t you? People have wildly different opinions about whether it’s a good idea to go into business with family and friends, and for good reason. Personally, I have dreams of grandeur that in some situations it can go well, but plenty of my close friends and colleagues have warned me against these optimistic […]
HOW TO TELL THE DIFFERENCE BETWEEN A GOOD IDEA AND A GOOD BUSINESS
Lots of people have great ideas – my doorman pitches me a new business every week. But great ideas don’t always translate into a great business. To prove my point think about these stats: In 2013, there were 406,353 startups of new businesses and 400,687 firm closures. Out of these new businesses, only 7 out […]
THE TECHNICIAN TREE: HOW TO SURVIVE THE SERVICE TECHNICIAN DROUGHT
It started a couple of years ago. Out of the blue, I got a call from an old friend of mine, who is the Service Manager at a shop in Michigan. His life was a mess; he was really upset. He said, “Chris, I just lost three techs and one was my best tech. It’s […]
INSPIRATION IS NOT OPTIONAL: MOTIVATE YOUR SERVICE TECHNICIANS!
Business problems are easy, people problems are hard. I didn’t invent that phrase. It’s been said many times by many people, and it holds true for every business. Don’t pretend this doesn’t apply to you and your drive. I’ve said it before and I will say it again: The most important people in your business […]
SECRET TO SUCCESS
Something has been disturbing me recently. I’ve noticed people frequently misusing the word success and as a result this has caused mass confusion. The common misconception is to liken success with money. Of course there are successful people with a lot of money who a living very lavishly but that is besides the point. The […]
