How to address market based pricing increases with your customers

My guy can do it cheaper

Today we’re talking about how to address market based pricing increases with your customers. If you’ve been out of your house in the last six months, you know that prices are escalating everywhere…and that includes the car service arena. I was in North Dakota a couple of weeks ago and a dealership there was charging […]

Top 10 List You DON’T Want Your Business to Be On

Are you excited to know about our Top 10 List you don’t want your business to be on?!  Christian and I  have an episode today that is for everybody! Who’s ever been disappointed with customer service? There’s tons of examples of companies out there that put profits before customer service or they’re just too big […]

Importance of Respect in the Workplace with Stephen Mason

Today on the show, we have a special guest, Stephen Mason, an incredible conversationalist. You’re going to want to listen to it until the very end. We will talk about the importance of respect in the workplace. Also, we’re going to answer your questions and much more, coming up on Service Drive Revolution. Sitting in […]

HOW TO COMPETE AND WIN IN BUSINESS

Chris Collins, business advice, customer service, mindset

  Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for less. If you have terrible customer service and your employees […]

THE DIFFERENCES BETWEEN A BOSS AND A LEADER

Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to Gallup polls:   Poor leaders in the workplace are the number one reason people quit their jobs.   Poor management can cost a team 50% less productivity than well managed […]

GOING INTO BUSINESS WITH FAMILY MEMBERS AND FRIENDS

Should you? Or, shouldn’t you? People have wildly different opinions about whether it’s a good idea to go into business with family and friends, and for good reason. Personally, I have dreams of grandeur that in some situations it can go well, but plenty of my close friends and colleagues have warned me against these optimistic […]