Top 10 List You DON’T Want Your Business to Be On

Are you excited to know about our Top 10 List you don’t want your business to be on?!  Christian and I  have an episode today that is for everybody! Who’s ever been disappointed with customer service? There’s tons of examples of companies out there that put profits before customer service or they’re just too big […]

HOW HAIR SALONS CAN DOUBLE THEIR SALES

  I’m a little obsessed with helping businesses find new streams of revenue, in case you haven’t noticed… I’ve thought a lot about hair salons specifically, and it all comes down to a system. The first piece they get wrong in most hair salons is scheduling. Usually, there’s some receptionist who’s handling all the appointments. […]

LEARNING FROM JCPENNEY AND SAVING SEARS

It’s no secret that retail is in a tailspin. The leaders of that tailspin are companies like Sears and JCPenney. To illustrate my point, at the beginning of 2016, Sears Holdings operated 941 Kmart stores and 705 full-line Sears stores. By the end of the year, they had downsized to 735 Kmarts and 670 full-line […]

HOW TO COMPETE AND WIN IN BUSINESS

  Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for less. If you have terrible customer service and your employees […]