Bridging the Parts and Service Rivalry at Car Dealerships
At any dealership I visit, I can assess within 5 minutes whether Parts and Service Departments work well together. Unfortunately, more often than not, there is clear friction between these teams. It reminds me of the infamous family rivalry between the Capulets and Montagues (Romeo and Juliet)! This led my colleague Christian and I to […]
How to Turn Your Car Dealership’s Detail Department into a Cash Machine
For many dealerships, the detail department is seen as a necessary cost of doing business. But with the right systems and strategy, your shop’s car care services could be generating significant profits. In this comprehensive guide, we’ll walk through how to create a highly profitable detail department within your dealership. Define the Types of Details […]
