DigniFi: Financing Cars with LeeAnn Radonski

We have LeeAnn Radonski here today with us and we will talk about DigniFi and how they are transforming the way we purchase thing.  Welcome everybody to Service Drive Revolution, we hope you’re having a great week! Chris Collins here and I have is Christian Lafferty who is back from a long road trip with […]

Hiring Military Veterans for Your Service Department

Today we have a guest for you and he’ll be talking about hiring military veterans. Welcome everybody to Service Drive Revolution, I’m Chris Collins and I have Christian Lafferty with me today.  Our fascination with it was how to figure out how to hire and recruit Technicians from the military and it’s something that we’ve […]

Service Departments: Lifetime Alignments

Welcome everybody to Service Drive Revolution, I’m Chris Collins and we have Christian Lafferty with us. Today we have a guest and we are going to talk about marking retention and lifetime alignments for life. Then we’re going to talk about stress in the workplace, mental illness, and how that conversation gets very intimate and […]

NADA Show: 3 Workshops You Won’t be Seeing at the Expo

I’ll be covering why I won’t be at the NADA Show this year! NADA Show is extremely popular and special, but with certain guidelines on what I can talk about, it makes me feel a bit quiet.  I got an interesting letter in the mail, a letter from NADA and for those of you who […]

The True Value Of Your Auto Repair Technicians

We should value all Auto Repair Technicians out there in our industry. With this shortage for Auto Repair Technicians, it gets harder and harder every single day to find the right ones.  Welcome everybody to Service Drive Revolution. I’m Chris Collins and I have Mia Griggs with me today. She has bright red hair and […]

Buying a Car From Carvana Increases Volume For Dealerships

Today we will be talking about how buying a car from Carvana increases the overall traffic of customers that come into the Service Department.  Welcome to Service Drive Revolution! I’m Chris Collins and this is Mia Griggs, she’s down in beautiful sunny Los Angeles because she finished writing a training program for me.  She’s been […]

Trucking Industry News: Trends Impacting Your Daily Life

Trucking Industry News that we need to talk about are the trends that is impacting your daily life at your dealership.  Welcome everybody to Service Drive Revolution. I’m Chris Collins, and this is Christian Lafferty.  We have a special guest today, Chryssa Hunlock, who is the closest thing to wonder woman.  She currently is the […]

How Tesla Buying Experience Is Changing The Industry

Is the Tesla Buying Experience changing the world?    Today on the show, Christian and I are going to talk about, should you automate service advisers or automate salespeople and are people still buying cars, even though they’re expensive? Is Christian actually an unaware pain in the customer? Do salespeople and service advisors add to […]

Secrets of Recruiting Top Performing Automotive Technicians

Retention in our staffing with this Technician Shortage could be fixed. Steve Hamre, Christian Lafferty, and I talk about things we can do to recruit the best Automotive Technicians that will stay for many years.

Why Tire Sales and Service Matter

The independent tire guys are making a lot of money, there is a ton of money in tire sales and service.

Motivating Employees In The Workplace With Michelle Elrod

We’re going to answer your questions. Remember if we answer your question on the show, the number is (833) 3-ASK-SDR , we will send you some swag if you do! Today we will be going over Motivating Employees in the Workplace and screening employers.    Interestingly enough, one of the questions from our show today […]

Strong Leadership Skills To Have As A Service Advisor

Today on Service Drive Revolution. We’ll be talking to a service advisor about burnout and we have a special guest that will help me talk about strong leadership skills.   Our special guest today is Ryan Mutalib, Fixed Ops Director at Weiler Honda of Colerain.    The first thing I wanted to ask Ryan was […]