Service Drive Revolution LIVE *ACADEMY
The live fixed ops university that should already exist — but doesn't.
Join Chris Collins, the CCI coaching team, and a community of ambitious operators learning how to run a healthy, profitable service business in real time. 25 years of frontline lessons, distilled and delivered live.
The Podcast Broadcasts Live
Service Drive Revolution streams live to thousands of listeners — the industry's #1 fixed ops podcast, in real time.
The Stream Cuts. The Academy Opens.
Public viewers are locked out. SDR Live members move into The Academy — and ask Chris and the CCI coaches your real questions, live, on the spot.
8 Service Managers Just Got Promoted To GM. Don't Get Left Behind. Get In Now.
In the last few years, 8 Service Managers in our coaching group earned promotions to General Manager — something that doesn't happen nearly enough in this industry. SDR Live is how you get that next promotion. Join the community. Build the career.
While You're Reading This, Their Stores Are Pulling Away.
These dealers got in. They installed the system. Now their numbers don't even look like the same industry. This is what you're missing every month you wait.
Technicians hired in the first 30 days using our Tech Tree Recruiting system.
ELR jumped from $125.06 to $175.03 — nearly $50 more per labor hour.
ELR jumped from $152.72 to $177.50 in just 60 days. Premium brand, premium results.
Profit margin grew from 21.2% to 27.8% — a 31% relative increase year-over-year.
Meet Chris Collins
#1 Automotive Service Coach in North America
"A live fixed ops university should already exist. It doesn't. So we built it." For 25 years, Chris has worked the frontline of service departments across North America — and watched dealers invest endlessly in sales training while ignoring the department that actually drives the dealership's profitability.
SDR Live is his answer. Not theory. Not borrowed ideas. The exact frameworks he's used to take 8 Service Managers all the way to General Manager — and to put a handful of coaching clients in numerical leagues of their own.
Don't Miss This Community. The Next One Is Months Away.
Seats are limited per community so Chris and the team can actually answer your questions live. Once it's full, it's full — and you're waiting until the next round.
- Service Manager University (4+ hrs, 6 modules)
- Master Class Service Advisor
- Technician Tree Recruiting (4+ hrs)
- Heroes of the BDC (8+ modules + scripts)
- Pet the Dog Customer Service
- Gamification: Playing for Profits (15+ games)
- Monthly Live Virtual Advisor Trainings
- All 9 Bonuses — activated immediately
- Constantly updated content library
- Top Dog Underground Community
Want to talk to a real human first?
📞 Speak to a Pro Right NowEvery Question You've Been Afraid To Ask. Answered.
How many techs per advisor? Grid pricing or not? Most effective pay plans? Should you have a BDC? A shop foreman? A quick lube? How do you actually staff techs in this market? It's all inside — and you can ask Chris live.
Service Manager University
Everything your manager was never taught — from reading P&Ls to building a team that actually sticks.
- Module 1: Fixed Ops Mental Overhaul
- Module 2: Fixed Ops Financial Training
- Module 3: Service Drive Judo
- Module 4: Gasoline On Fire
- Module 5: Service Advisor Pay Structure
- Module 6: Bulldog Recruiting
Master Class Service Advisor
Using our "Circle of Trust" system, advisors learn to connect deeply with customers — turning visitors into loyal customers for life.
- How advisors directly impact car sales and customer retention
- Credibility tactics that create lasting first impressions
- Instantly build trust and increase sales
- Selling maintenance without being pushy
- Turning difficult customers into loyal fans
- Selling tires profitably
Technician Tree Recruiting
This system has placed hundreds of technicians for our private coaching clients — it will work for you too.
- 5 steps to hiring more technicians than you'll ever need
- 6 pillars of writing job ads that pull qualified techs
- How to build the right A/B/C/quick-lube tech mix
- How to retain techs and keep them happy for years
BDC Training: Heroes of the BDC
Plug directly into your existing BDC to immediately improve scheduling, follow-up, and retention.
- Increase your overall CSI score — starting immediately
- Retain more customers through strategic follow-up
- Turn inbound leads into booked advisor appointments
- Streamline shop flow through better scheduling
Pet the Dog Customer Service
Your greatest competitive advantage in any market is exceptional customer service.
- How to set your business lightyears ahead of the competition
- 3 steps to create a memorable experience every visit
- Small changes your advisors can make to instantly boost CSI
Gamification: Playing for Profits
15+ games you can start this week to build a culture people actually want to show up to.
- Games that focus your team on highest-profit products
- Run morale-boosting competitions immediately
- Increase retention without massive pay raises
- 15+ plug-and-play games ready this week
One Hour Strategy Session With Expert Coach
Build your custom financial plan and map your first 90 days with a senior CCI coach.
Service Menu Builder Template
The right service menu is worth tens of thousands per month. Install ours in a day.
The 17 Laws of Leadership
Decades of battle-tested leadership lessons. Earn genuine loyalty from your team and management.
Monthly Virtual Advisor Trainings
Send ALL your advisors to our monthly live sessions. Hands-on, real obstacles, real outcomes.
Learn Financials in Under an Hour
Stop flying blind. Understand your P&L and actually move the numbers that matter.
Business Office Training
Chris walks your business office through how service profitability is built — and how to support it.
Technician Training
A strategic roadmap for your techs — from filling the pipeline to boosting the whole department.
Morning Meeting Pops
Short, funny, high-value videos to kick off every morning. Get your team fired up before the first car arrives.
Top Dog Underground Community
Compete against hundreds of managers and advisors industry-wide for monthly cash prizes.
One Dave Cissi result pays for 60 years of membership. For most dealers, the first quarter covers the entire lifetime cost.
My Personal Guarantee
Love It Or Your Money Back
Within your first 30 days, you'll love our system and all the perks that come with being a member — or I'll return your full $249.95 investment, no questions asked.
99% retention rate — year over year. Our clients stay because the results keep coming, month after month.
Don't Miss This Community. The Next One Is Months Away.
Seats are limited per community so Chris and the team can actually answer your questions live. Once it's full, it's full — and you're waiting until the next round.
- Service Manager University (4+ hrs, 6 modules)
- Master Class Service Advisor
- Technician Tree Recruiting (4+ hrs)
- Heroes of the BDC (8+ modules + scripts)
- Pet the Dog Customer Service
- Gamification: Playing for Profits (15+ games)
- Monthly Live Virtual Advisor Trainings
- All 9 Bonuses — activated immediately
- Constantly updated content library
- Top Dog Underground Community
Want to talk to a real human first?
📞 Speak to a Pro Right NowFrequently Asked
The Last 8 SMs Got Promoted To GM.
Who's Next?
This is the live fixed ops academy that should already exist. Get in this community, and you'll be in the room with the operators building the next chapter of their careers. Miss it, and you're waiting months for the next one.
Claim My Seat In The Community →
