BLOG

Smart Ways to Increase Average Repair Order Revenue
Learn smart strategies to increase average repair order using digital inspections, clear communication, tiered pricing, and proactive service recommendations.

After Sales Retention Made Easy: Tips for Automotive Success
After sales retention strengthens customer loyalty and drives repeat service revenue. Discover practical dealership strategies to improve post-sale engagement and long-term profitability.

How Service Pricing Inconsistency Hurts Your Dealership
Service pricing inconsistency creates mismatched quotes, lost profit, and broken trust. Discover how unified pricing systems stabilize revenue and improve dealership performance.

How Miscalculating Service Labor Capacity Hurts Profitability
Service labor capacity determines whether your dealership runs at profit or loss. Learn the formulas, utilization metrics, and scheduling fixes that eliminate idle time and maximize labor gross profit.

Why Systems Matter More Than People in Fixed Ops Leadership
In SDR #348, Chris Collins explains why systems in Fixed Ops matter more than individual personalities. Discover how leadership structure—not just great people—determines profitability and long-term service department success.

Service Manager Leadership Strategies for Automotive Success
Service manager leadership transforms daily operations into long-term success. Learn how to inspire technicians, track the right KPIs, and build a high-performing automotive service team.

Breaking Dealership Communication Silos for Success
Communication silos slow dealerships down and frustrate teams. Learn how to align departments, improve collaboration, and build a unified, high-performing operation.

How to Succeed in a Service Advisor Career (2026)
Taking a vehicle to the shop often feels like speaking a foreign language. Mechanics rely on technical jargon, leaving drivers confused and worried about expensive

Proven Ways to Minimize Automotive Comebacks Today
Automotive comebacks cost time, money, and customer trust. Discover proven strategies to reduce repeat repairs, improve diagnostics, and prevent costly service returns.

Why Service Department Meetings Often Fail to Drive Results
Service department meetings often fail because they lack structure, focus, and engagement. Learn why they break down and how to turn them into productive sessions.

The Cost of Ignoring Service Team Feedback
Ignoring service team feedback creates blind spots that hurt morale, productivity, and retention. Learn why listening is critical to performance and growth.

9 Reasons Service Managers Fail in Fixed Ops (And How to Avoid Them)
Many service managers fail not because they lack effort, but because they repeat predictable leadership mistakes. In SDR #347, we break down the 9 reasons service managers fail in Fixed Ops — and how to correct them before they damage your department’s culture and profitability.
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.