Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership… and receive the least amount of training.
On top of that, they also have the most influence on customer retention and future new car purchases.
The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%.
Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers.
Millionaire Service Advisor also includes our 11-step Circle of Trust System, where you will learn how to:
- Build trust and credibility.
- Form deeper customer relationships.
- Create instant connections.
- Control the narrative.
- Significantly boost your CSI.
- Eliminate sales declines.
- Dramatically increase customer retention.