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HOW TO USE GAMIFICATION TO ENGAGE EMPLOYEES AND DRIVE SALES

In a Meeting

Welcome to Chris Collins, Inc.!  I’m Chris, “The Bulldog,” and I want to show you how to use gamification to engage employees, drive sales and transform your business in a way you probably never even dared to dream about.  Normal sales training is boring, uninspiring and eminently forgettable, isn’t it?  We’ve all been there.  Gamification […]

SERVICE DEPARTMENTS – WHAT YOU CAN LEARN FROM MICHAEL JORDAN

Basketball Ring

What You Can Learn from Michael Jordan that Helps in our Service Departments Video Transcription: Hey everybody, Chris Collins here and my trusted sidekick Mario. (Hey, everyone.) We are here to talk about what we learned from Michael Jordan that can help us be champions in our dealerships. Mario knows a lot about champions because […]

MAKE THEM COMFORTABLE BEFORE OFFERING ANYTHING TO CONNECT WITH YOUR CUSTOMER

Walking

There are many things that capture the attention of your customers. Different things can get them interested in doing business with you, and a lot of reasons for them to come back for more. But there is one thing that will immediately turn them off, selling them something before they even get a chance to […]

SERVICE ADVISOR TRAINING: FIVE WAYS TO INSTANTLY CONNECT WITH CUSTOMERS

Car Key

5 KEYS TO INSTANTLY CONNECT WITH CUSTOMERS Hi, Chris Collins here and Mario. In this video we’ll talk about the five keys to instantly connecting with customers. I think, probably the thing that bothers to more than anything else is to how to instantly connect with customers, there’s fun stats out there where they say […]

CHRIS COLLINS $25,000 SERVICE MANAGER WINNER

Chris Collins with his pit bulls

Transcription: Chris Collins $25,000 Service Manager Winner In my book, Irreplaceable Service Manager, I’ve outlined the 90-day roadmap to increase your profits, your CSI, your effective labor rate. It’s not the kind of book that a normal consultant would write. The end goal is not to get you to hire me, because I don’t consider […]

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This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!

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