Book a 15-Minute Discovery Call Today +1 (800) 230-5165 Book a Call

Empowering Advisors with Mia Griggs

This week on the show, we interviewed a TikTok star, which is basically like a celebrity to us. Mia Griggs does great stuff where she role plays as both the customer and the service advisor, and it’s hilarious. She has over 10 million views and, recently, we had the chance to catch up with her […]

The Top 10 Reasons Why Customers Hate Service Advisors

I thought it was funny yesterday, we were on our bi-weekly call with our coaches that are out in the field, and when we were talking about the agenda for the call, and Christian was like, “I want to talk about menus.” Because one of the things that we will do when we go into […]

The Best Marketing Books of All Time (Part 2)

  So last week, we talked about the first half of my eccentric marketing book list, so today we’re going to finish it out. I’m sure people are going to learn some things, and others are going to be like, “What? What is he talking about?!” To recap, we had an online coaching meeting where […]

The Best Marketing Books of All Time (Part 1)

We just had a virtual event earlier this month, people in the chat kept asking me, “What are the best marketing books?” I kind of locked up because I had no answer for that, except that there isn’t really one. If you want to study marketing and really understand it, we’ve got to go through […]

How to Retain Technicians

Christian and I had an interesting exchange yesterday. He thought I was trying to “open a loop” on him, which is an NLP thing. That’s like if I said, “Christian, I know how you can make a million dollars, but first…” and then we talk about something else, so then that loop is still in […]

Is It Okay To Steal From Customers?

I think I’m in the best shape of my life. I’m having more fun than ever. The only thing going wrong is that I’ll be 50 in a couple years, and 50’s kind of the beginning of the end… assuming I don’t live to be 100. So I wouldn’t exactly call it a mid-life, but […]

The Top 5 Career Moves Service Advisors Can Make

How can a service advisor get in the fast lane, the passing lane, and really jump ahead in their career? Today we’re going to talk about the top five career moves a service advisor can make! We’ve been selling a lot of our OnDemand platform that comes with Service Manager University, the best service advisor […]

How to Use Tire Season to Steal Market Share

I’ve gotta get out of LA. It’s like Armageddon here. People keep getting shot; somebody got shot right in the throat two blocks away yesterday! I asked Jeremy where we should move, but he insists on staying in California and he had something really interesting to say about everything going on right now: With all […]

Which 2020 Presidential Candidate is Better for the Auto Industry?

You know what they say? Don’t talk politics. Today’s show is about something that could be touchy, but that just makes it more exciting. Some of you might not be able to put away your preconceived, blind faith following CNN or Fox News propaganda, but we’re gonna try to talk about which candidate, Biden or […]

When Should You Deviate From Manufacturer Recommended Maintenance?

Before we go into the topic of today’s show, we have an interesting development: So Jeremy ordered parts from a Ford dealer that wasn’t named on the show, but you could draw a circle around his shop and maybe figure out. They’re up in the high desert and they generally don’t use any of the […]

LIMITED TIME EVENT

Days
Hours
Minutes
Seconds
Join me as I tell the stories from my best-selling book.

1: Contact Information

2. Payment Information

Claim Yours Before We
Run Out Of Stock!

$74.95 $39.95

This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!

Get Free Access to Our M.O.R.E Technician Recruiting Workbook!

First enter your best email address below so we know where to send it!
<
We respect your privacy. Your email will never be shared