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Tag: dynamic pricing

Kiosks vs. Humans: Lessons from McDonald’s for Your Service Drive 

I saw something interesting at McDonald’s the other day. Those kiosks they’ve got everywhere now? They’re changing how people buy food.  These things are upselling like crazy. They handle tons of customers without getting tired. And they even make every order feel personal.  It got me thinking about our Service Drives and how we’re trying […]

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