Service Manager Tips to Having Saturday’s Off
Get your notebook and pencil ready for you will be enlightened with Service Manager Tips from these two experiences finalists. On today’s episode of Service Drive Revolution, we have two of the finalists in the You versus You, Jeep challenge. We’ve got Christopher and Casey with some great interviews. If you work at a Dealership […]
HOW HAIR SALONS CAN DOUBLE THEIR SALES
I’m a little obsessed with helping businesses find new streams of revenue, in case you haven’t noticed… I’ve thought a lot about hair salons specifically, and it all comes down to a system. The first piece they get wrong in most hair salons is scheduling. Usually, there’s some receptionist who’s handling all the appointments. […]
HOW TO COMPETE AND WIN IN BUSINESS
Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for less. If you have terrible customer service and your employees […]
THE DIFFERENCES BETWEEN A BOSS AND A LEADER
Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to Gallup polls: Poor leaders in the workplace are the number one reason people quit their jobs. Poor management can cost a team 50% less productivity than well managed […]
GOING INTO BUSINESS WITH FAMILY MEMBERS AND FRIENDS
Should you? Or, shouldn’t you? People have wildly different opinions about whether it’s a good idea to go into business with family and friends, and for good reason. Personally, I have dreams of grandeur that in some situations it can go well, but plenty of my close friends and colleagues have warned me against these optimistic […]
