Combating The Great Resignation With Dr. Anthony Klotz
We’ve probably all heard the term “quiet quitting” by now, and this workplace phenomenon has been spreading like wildfire. Well, it only seems to be getting worse. Because this has made irreparable impacts to the typical work office culture we’re all so accustomed to already. With the increasing popularity of quiet quitting and the great […]
What’s Making the Auto Tech Shortage Even Worse?
There seem to be more auto tech jobs than techs available right now– that’s for sure. It’s been that way for a while now. But there seems to be no end in sight to the worsening auto tech shortage. A recent study by Wrench Way investigated this phenomenon and confirmed the auto tech shortage will […]
So, What’s the Actual Role of a Service Advisor, Anyway?
A service advisor plays a critical role at your dealership, and understanding what they do increases effectiveness for customers and technicians.
Service Advisors Need To Stop Being Average
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
THE TECHNICIAN TREE: HOW TO SURVIVE THE SERVICE TECHNICIAN DROUGHT
It started a couple of years ago. Out of the blue, I got a call from an old friend of mine, who is the Service Manager at a shop in Michigan. His life was a mess; he was really upset. He said, “Chris, I just lost three techs and one was my best tech. It’s […]
MAKE SURE YOUR SERVICE DRIVE IS DROUGHT PROOF
Take a moment and imagine… It’s late on a Friday night, and your wife is calling for the fourth time asking when you’ll be home. You barely take her calls at this point because you know what she’s going to say, “You’re never around.” You just lost your best technician, and man, he took a […]