My Top 17 Business Books of All Time

People often ask me, “Hey, did you go to Harvard or Stanford?” They assume I went to an Ivy League school. But the truth is I’m self taught and most of what I’ve learned, I either learned hands on, from taking courses, or reading books. Today, I’ve put together my 17 top business books. One […]

HOW HAIR SALONS CAN DOUBLE THEIR SALES

How to double sales at a hair salon by Chris Collins

  I’m a little obsessed with helping businesses find new streams of revenue, in case you haven’t noticed… I’ve thought a lot about hair salons specifically, and it all comes down to a system. The first piece they get wrong in most hair salons is scheduling. Usually, there’s some receptionist who’s handling all the appointments. […]

IS WORK/LIFE BALANCE POSSIBLE FOR ENTREPRENEURS?

Chris Collins, entrepreneur, mindset, business tips, small business owner

Recently, at one of my mastermind groups, someone asked our guest speaker, Tony Robbins, how he managed a work, life balance. You want to know how he answered? He laughed. Ask any super successful, driven professional how they balance their work life and their personal life and you’ll get the same laugh. Or, maybe you’ll […]

HOW TO COMPETE AND WIN IN BUSINESS

Chris Collins, business advice, customer service, mindset

  Want to know your advantage in the marketplace and how you fight the big boys to end up on top? CUSTOMER SERVICE. What nobody thinks about when it comes to customer service is if you’re selling a commodity, somebody else can sell it for less. If you have terrible customer service and your employees […]

THE DIFFERENCES BETWEEN A BOSS AND A LEADER

Being a leader, as well as a boss, is critical to getting your employees to perform at their best. Not sure about that? According to Gallup polls:   Poor leaders in the workplace are the number one reason people quit their jobs.   Poor management can cost a team 50% less productivity than well managed […]

GOING INTO BUSINESS WITH FAMILY MEMBERS AND FRIENDS

Should you? Or, shouldn’t you? People have wildly different opinions about whether it’s a good idea to go into business with family and friends, and for good reason. Personally, I have dreams of grandeur that in some situations it can go well, but plenty of my close friends and colleagues have warned me against these optimistic […]

HOW TO TELL THE DIFFERENCE BETWEEN A GOOD IDEA AND A GOOD BUSINESS

Chris Collins, business leader, business advice, business performance, entrepreneur

Lots of people have great ideas – my doorman pitches me a new business every week. But great ideas don’t always translate into a great business. To prove my point think about these stats: In 2013, there were 406,353 startups of new businesses and 400,687 firm closures. Out of these new businesses, only 7 out […]

WOMEN IN THE SERVICE DRIVE

Women in the Service Drive

The Auto Service Drive is male-dominated, and the car industry hasn’t made enough of an effort to understand female customers or recruit more female salespeople and advisors. We know this, but this is what you don’t know… Personally, I employed tons of women in the service drive. Want to know why? Some of the best […]

INSPIRATION IS NOT OPTIONAL: MOTIVATE YOUR SERVICE TECHNICIANS!

Motivate Your Techs

Business problems are easy, people problems are hard. I didn’t invent that phrase. It’s been said many times by many people, and it holds true for every business. Don’t pretend this doesn’t apply to you and your drive. I’ve said it before and I will say it again: The most important people in your business […]

AMERICAN DREAM

Chris Collins American Dream

It is an ideal, a uniquely American notion, that everyone in America will be given the chance to succeed through their own hard work. We’ve heard stories of immigrants of so many different backgrounds who arrived on American soil with nothing more than a few crumpled bills in the pockets, yet through tenacious determination, a […]