Achieving Outstanding CSI: A Quick Guide for Fixed Ops
Chris & Christian give tips of improving your Fixed Ops and CSI
A Personal, Behind-The-Scenes Takeaways From Top Dog 2024
Chris & Christian give their personal, behind-the-scenes insights on Top Dog 2024.
The Dealership Business Model: The Math Matters… A Lot!
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
Unlocking Excellence: Insider Secrets of Elite Automotive Service Managers
Hey there, Chris Collins here! I’ve been in the automotive industry trenches for over 25 years, and I’ve seen it all when it comes to service managers. Some struggle to keep their heads above water, while others seem to effortlessly lead their teams to success. So, what’s the secret sauce that separates the average from […]
Squeezing Every Last Drop of Profit from Your Mobile Service
Wondering how to maximize mobile service profitability? Coach Christian and I recently discussed mobile service best practices, and I realized many departments leave easy money on the table. Most Dealers view mobile service as merely a cost center rather than a strategic profit possibility. With the right systems, mindsets, and execution, mobile presents immense revenue […]
2024 Auto Industry Outlook: Consolidation, and Bailouts
It’s a new year and a clean slate as the calendar turns to 2024. Rather than set resolutions, I wanted to peer into my crystal ball and play fortune teller, forecasting some of the key trends, developments, and, yes, even baseball outcomes that could unfold across automotive in the coming year. We covered plenty of […]
How Visualizing Success Can Take Your Service Department to the Next Level
As the leader of a dealership service department, you’re always looking for ways to motivate your team, boost morale, and help your staff visualize success. Luckily, there are proven techniques used by pro athletes that can easily transfer to the service bay. In this episode of Service Drive Revolution, I interviewed former MLB player Zach […]
Andrew Bustamante: Tips For Understanding Human Nature
We invited a guest that is going to be doing a workshop for our elite group coming up at our Top Dog event. And he’s also going to be speaking on stage at our Top Dog event! It is Andrew Bustamante, former covert CIA intelligence officer, decorated combat veteran, successful consultant to Fortune 10 companies, […]
Duane ‘Dog’ Chapman: Interview With Dog The Bounty Hunter
Duane Lee Chapman, also known as Dog The Bounty Hunter and Duane ‘Dog’ Chapman, is an American television personality known for popular TV programs following his life and adventures as a bounty hunter. Dog is deeply involved in crime fighting, advocating for tough legislation to curb crime, and launching several media ventures including a new […]
How To Get Promoted At Your Dealership
Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are you currently looking for a promotion? Do you feel tired of your current position? We’ll be covering… -What are the steps? -What are the things that you […]
9 Reasons Why Automotive Service Managers Fail
We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is gonna surprise you because there’s some good stuff on there. I think this will inspire a lot of you and create some fun conversations, but first there’s some […]
Morning Routine Of A Millionaire Service Advisor
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]